Privacy Policy

Privacy Policy Gnarly Cheese Last Updated: July 20, 2026

Gnarly Cheese (“we,” “us,” or “our”) operates the website gnarlycheese.com and related online ordering and communication channels. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, sign up for updates, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide to us

  • Name
  • Email address
  • Phone number
  • Billing and delivery/pickup address
  • Payment information (processed securely by our payment processor; we do not store full credit card numbers)
  • Order history and preferences
  • Any messages or feedback you send us

Automatically collected information

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit on our site and the time spent on them
  • Referring website or source

Information from third parties

  • Payment processors (e.g., Square)
  • Email service providers (if you join our mailing list)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, events, or menu updates
  • Respond to your questions or feedback
  • Improve our website, menu, and customer experience
  • Send occasional promotional emails or texts (only if you have opted in)
  • Comply with legal obligations
  • Prevent fraud and protect the security of our business and customers

3. How We Share Your Information

We do not sell your personal information.

We may share your information only in these limited situations:

  • Service providers who help us operate (payment processing via Square, email delivery, website hosting). These providers are contractually required to protect your data and use it only for the services they provide to us.
  • Legal requirements – if required by law, court order, or government request.
  • Business transfers – if Gnarly Cheese is ever sold or merged, your information may be transferred as part of that transaction.
  • With your consent – in any other case where you have given us permission.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use the site
  • Improve performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We take reasonable measures to protect your personal information. Payment data is handled by PCI-compliant processors (such as Square). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing emails (unsubscribe link is included in every email)
  • Opt out of text messages by replying STOP

To exercise these rights, contact us using the information below. We will respond within a reasonable time.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.

8. Third-Party Links

Our website may contain links to third-party sites (for example, social media or payment pages). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent version. Continued use of our website after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Gnarly Cheese Email: [email protected] Phone: 757-542-5691